Manchester

Full-time, Permanent

CUSTOMER SERVICE CO-ORDINATOR

Romac Logistics Ltd are a rapidly expanding company in the Logistics sector, delivering high quality innovative solutions within their markets, who are currently recruiting for multiple Customer Service Co-Ordinator’s to assist the team based in Eccles.            

Customer Service Co-ordinator Job Purpose:

Core Activities:

 

  • First line communication for customer service with Romac Logistics key account portfolio

  • Ownership of KPI collation and distribution for each key account

  • Supporting the Commercial Director to deliver the business overall objectives and business plan

 

Responsibilities:

 

  • Create, forge and maintain strong relationships within each contract and internal Romac colleagues

  • KPI Management

  • Sense new opportunities to improve client processes and relationship

  • Identify opportunity and deliver improvements, efficiencies and financial benefits

 

Experience:

  • Experience of working in a customer services environment

  • Transport and Warehousing and supply chain knowledge would be advantageous

  • KPI Management Experience

  • Working within tight deadlines and under pressure

  • Intermediate knowledge of Microsoft Excel/Word package

 

 

This is a fast moving and dynamic work environment, which would suit an outgoing individual with the ability to multitask and prioritize appropriately.

Full Time (4 on 4 off shift pattern)

Permanent

CLOSING DATE: 19.06.20

  • Black LinkedIn Icon
  • Black Instagram Icon
  • Black Twitter Icon

© 2018 Romac Logistics Ltd. Part of the Romac Group. Number: 11411783 (Registered in England Wales)

ROMAC®_LOGO_GRAD_RGB.png